Delete your data
Last updated October 7, 2026
How to delete your MASK account and everything in it, including what MASK received when you signed in or connected Facebook, Instagram or Google.
Delete your account
- Write to hello@mask3dstudio.com from the email on your MASK account and ask us to delete it. Put “Delete my account” in the subject.
- We confirm by email and delete your account, your cloud projects and files, and any connection to Facebook, Instagram, Google or other networks within 30 days. Backups expire within another 30 days.
- Projects saved only in your browser stay on your device: clear them from the browser, or delete them in My projects.
Disconnect Facebook or Instagram
- In Facebook: Settings & privacy → Settings → Apps and websites → MASK 3D Studio → Remove. This stops MASK from posting for you and from reading your pages.
- When the connection is removed, MASK deletes the access keys it kept for it. To also delete posts, drafts and account data in MASK, ask us as described above.
What we keep
Payment and tax records we must keep by law, for as long as the law requires. Nothing else.
Questions
Write to hello@mask3dstudio.com. We answer within 2 business days.